Privacy Policy

1. Introduction

AYAN IT Solutions Private Limited ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the practices described in this policy. This policy is compliant with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact form (name, email address, phone number, message)
• Email us directly at management@ayansolutions.org
• Enter into a service agreement with us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website or search terms
• Device type and operating system

This data is collected via Google Analytics and is used solely for understanding website usage patterns and improving our content.

2.3 Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Google Analytics cookies (_ga, _gid) to measure traffic and behaviour
• Advertising cookies: Google Ads and AdSense cookies for ad delivery and conversion tracking on client campaigns

You can control cookie settings through your browser. Disabling cookies may affect website functionality.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Prepare and send project proposals and invoices
• Communicate project updates, timelines, and deliverables
• Improve our website and service offerings
• Comply with legal and regulatory obligations
• Analyse website traffic to understand user behaviour (via Google Analytics)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Google Ads and AdSense

As a Google Ads management service provider, we access client Google Ads accounts to manage campaigns on their behalf. This access is governed by the client's service agreement and Google's Terms of Service.

For AdSense website projects, Google's advertising cookies may be present on client websites we build. These are governed by Google's Privacy Policy and the EU User Consent Policy (where applicable). We ensure all AdSense-enabled websites include a compliant privacy policy and cookie notice.

Google's privacy policy is available at: policies.google.com/privacy

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Hosting providers, email services, and project management tools necessary to deliver our services. These parties are bound by confidentiality obligations.
• Legal authorities: When required by law, court order, or government regulation.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, including maintaining business records, complying with legal obligations, and resolving disputes.

Client project data (communications, files, invoices) is retained for a minimum of 7 years in accordance with Indian accounting and tax laws. You may request deletion of your contact form data by emailing us.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption for all data transmitted via our website
• Access controls limiting data access to authorised personnel only
• Regular review of our data collection and storage practices

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

To exercise these rights, email us at management@ayansolutions.org with the subject line "Data Request".

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly. Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact us at:

• Email: management@ayansolutions.org
• Address: 3/6, Radha Ganj, Dewas, Madhya Pradesh, India – 455001

You may also use our Contact page to send us a message.